Alexander House And Utopia Spa - Turners Hill

East Street, Turners Hill, United Kingdom, RH10 4QDshow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Kingdom

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Overview

Located right beside Kingscote Estate and Vineyard, the 5-star Alexander House And Utopia Spa overlooks Turners Hill. The venue was opened in 1620 and remodeled in 2009 offering guests 58 rooms. It features 24-hour reception, 24-hour room service and laundry facilities as well as free parking, allergy-free rooms and a luggage storage.

The hotel is 10 km away from GATWICK Airport . Set in the natural area of Turners Hill, the hotel is nestled 10 km from Horley.

London Gatwick airport is a 15-minute drive from the property.

Rooms

A mini bar, a heating system and an electronic key card are offered in all rooms overlooking the garden. Alexander House And Utopia Spa offers a beautiful view to its guests. The guestrooms come with hardwood furniture.

Eat & Drink

Residents can try dishes of European cuisine at the restaurant. The courtyard bar invites guests to enjoy fine drinks. Afternoon Tea at the Alexander House and The Crown serve a selection of meals within 100 meters from the venue.

You can start your day with a full breakfast, which costs GBP 19.50 per person per night.  A continental breakfast is served at the price of GBP 15.50 per person per night. 

Relax

This accommodation features a sun deck, a dance studio and a golf course onsite. Guests of Alexander House And Utopia Spa have access to fitness classes, a gym and yoga classes offered on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible at a location nearby for free.

Year renovated:   2009.  Number of rooms:   58.

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Facilities
Wi-Fi
Parking

Off-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer
  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:00FREECheck-out01:00-11:00FREE
Children & extra bedsAll children0 - 12 yearsExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
London Gatwick (LGW)5.5 mi
London Biggin Hill (BQH)16.1 mi
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Reviews
8.0
FabulousBased on  58  reviews
  • 9.6
    Exclusive

    Freindly welcome and attentive staff throughout without being intrusive.

    Dinner in the brassarie was too fussy and very expensive.

  • 10.0
    Exclusive

    The spa facilities are second to none with a wide range of treatments available for both myself and my girlfriend. The food and service was impecable a highly enjoyable stay and would recommend the hotel to anyone.

  • 10.0
    Exclusive

    We were warmly welcomed, friendly an competently helped with any question we asked, the food was excellent. It was a very pleasant atmosphere in the whole place and we really felt excellently and we were very obligingly served. We enjoyed it very much. The Spa was great even though the pool didn't open before 8 in the morning . We can highly recommend this place with its different places to sit and enjoy and and just having a good time. Golf courses are easy to reach, footpaths to take walks start just at the hotel and the panoramic view to the lovely countryside of Sussex is breathtaking! Well, it was almost heaven....

  • 9.6
    Exclusive

    Amazing hotel, very personal welcome and friendly service.

  • 10.0
    Exclusive

    I thought the hotel, was absolutely amazing. The spa area was very luxurious. I would definitely recommend to others, and cannot wait to go back.

  • 10.0
    Exclusive

    The staff and quality feel of the hotel

    The downstairs relaxation room where the pools were was not warm enough, nor was the outdoor spa, hydrotherapy pool or steam room. Indoor jacuzzi was perfect.

  • 9.2
    Superb

    Wonderful building and public rooms, well-kept gardens, nice pool and spa, very comfortable bed

  • 8.2
    Fabulous

    Very pleasant stay, staff were extremely friendly and generally efficient. Hotel Clean, room tastefully finished, very quiet.

    Check in was inefficient we were kept waiting for 15 mins to be shown to our room, without the offer of any refreshment or explanation.

  • 9.2
    Superb

    Alexander House is certainly one of the best hotels for charm, style and relaxed elegance to be experienced anywhere. If a guest was looking for an example of an English Country House hotel Alexander House must be one of the finest. From turning into the gravel drive, to being greeted and shown around the marvellous house set in beautiful gardens and surrounded by the wonderful English countryside, a guest is immersed in a mix of old world charm and contemporary luxury. The new wing and Spa have been blended well with the old house and provide guests with all they could wish for in the way of relaxation and wellbeing during their stay. Staff, service, food and facilities were first class. Care is obviously being taken to maintain standards and cater for guests needs. The owners / management obviously take a pride in Alexander House and it shows. For a relaxed stay in superb settings away from the hustle and bustle but within easy reach of major attractions, Alexander House is ideal. I thoroughly enjoyed my experience and would highly recommend it to anyone. My only regret is my stay was not long enough. I would definitely use Alexander House again. Thank you, P Traynor, Manchester, England, August 2011.

  • 8.8
    Superb

    Beautiful location, fabulous grounds, excellent spa facitlities, great breakfast, lunch and dinner.

    The service on the day of our departure was very poor but we believe this was due to lack of staff at a very busy time perhaps and it certainly didn't put us off using the hotel again.

  • 10.0
    Exclusive

    The stay was fab, The staff were wonderful. The faciclities were great and the food excellent.

    The only letdown was we had no sleep due to an extractor fan being on all night!!

  • 8.8
    Superb

    Service in the restaurant was pretty poor. However, food was great, better than expected infact.

  • 10.0
    Exclusive

    I booked this hotel for a relaxing break for my sisters 30th birthday. We arrived quite late and was greeted by a friendly member of staff called Chris. He showed us to our room which was in the old part of the building. Very nice room, although I'm not sure if the room had been entirely finished when cleaning as the bed cushions and throw weren't on the bed abductee was a tissue on the floor, however it didn't matter. Everything we needed was in the room. We went down to the bar to celebrate and have some drinks, however we both only had 1 cocktail each as they were very strong, yet extremely yummy!!! Bar could of done with a little music. The shower was quite hot for me so I had to use the handheld shower where I could change the temperature. There was plenty to choose from at breakfast and they even supplied soya milk and decaf tea. Not always that easy when I go away. After breakfast we went and used the tennis court for an hour with an outside tennis coach. This was perfect just before our relaxation in the spa. The spa area was clean and tidy, modern tasteful decor. As we went into the spa area at around 12 we were the only ones in there. It was lovely, just perfect! There were even straightening irons in the changing room. The only thing I would say that there wasn't really anywhere to get changed, only one bench and no cubicles. The hotel over all was beautiful, lovely surroundings. If you like using the gym it was empty when we looked. Good equipment and looked spotless. The staff at this hotel were extremely friendly, helpful and approachable. This is the kind of service that you would expect from 5 star. I have a very high expectation when it comes to service and other places I have been to have not met the mark but this place did. Although I believe it shouldn't matter what star a hotel is as service is always part of the job. I would definitely go back at no hesitation, maybe for longer next time, or at least arrive earlier to use the facilities more.

  • 10.0
    Exclusive

    The Spa facilities were excellent, it never felt over crowded or rushed. The atmosphere was extremely relaxing.

  • 8.8
    Superb

    The friendiness and helpfulness of all the staff together with the peaceful and glorious setting. Our room (Chelsea) looked out over the gardens and countryside which added to its attraction. Our meals in the 'Imagine Brasserie' were very good (but not outstanding).

    Two minor points for the hotel management to pay some attention to:- **Our room had a connecting door to the adjacent room which was unlocked and on enquiry not lockable!. **Some aspects of the room were dated such as the cracked wash basin and the very slow filling toilet flush.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 15:00-23:00FREECheck-out01:00-11:00FREE
Children & extra bedsAll children0 - 12 yearsExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
London Gatwick (LGW)5.5 mi
London Biggin Hill (BQH)16.1 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room