Alexander House And Utopia Spa Hotel - WEST SUSSEX

East Street, WEST SUSSEX, United Kingdom, RH10 4QD  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Alexander House And Utopia Spa Hotel - WEST SUSSEX

Free Wi-Fi
Parking

Off-site parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Overview

The contemporary Alexander House And Utopia Spa Hotel offers a designer accommodation overlooking Turners Hill. Founded in 1620, the hotel underwent a renovation in 2009.

It is located 10 minutes' drive from Crawley Borough Council, Chequer Mead Community Arts Centre and Chartwell. 10 minutes' drive from Horley.

Alexander House And Utopia Spa Hotel offers a beautiful view to its guests.

Alexander House And Utopia Spa Hotel can be reached in 10 minutes by car from London Gatwick airport.

Rooms

Alexander House And Utopia Spa Hotel is a property in WEST SUSSEX that comes with 57 rooms and provides a mini bar, central heating, a private toilet, LCD TV and a refrigerator. Alexander House And Utopia Spa Hotel offers rooms with the garden view. There are en suite bathrooms with slippers, a hairdryer and a bidet along with a microwave, an electric kettle and a washing machine for self-catering.

Eat & Drink

The hotel’s fabulous restaurant serves a variety of European dishes. Guests can savor cocktails, coffee and champagnes in the café bar. Afternoon Tea at the Alexander House and The Crown serve a selection of meals within 100 meters from the venue.

You can start your day with a full breakfast, which costs GBP 19.50 per person per night.  A continental breakfast is served at the price of GBP 15.50 per person per night. 

Services

The conveniences such as allergy friendly rooms, a storage room and a news stand are offered on site.

Relax

Providing a sauna, a health club and a Jacuzzi along with beauty therapy, massage and steam baths, Alexander House And Utopia Spa Hotel ensures guests a pleasant stay. On-site amenities for fitness include fitness classes, yoga classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible at a location nearby.

Year renovated:   2009.  Number of rooms:   57.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Free parking
  • Off-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Locker room
  • Courtyard
  • Allergy-free rooms
  • Elevator
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Fireplace
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Hiking
  • Outdoor tennis court
  • Golf course
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • Paid breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • Garden view

Room facilities

  • Air conditioning
  • Heating
  • Paid in-room safe
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bathtub
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator
  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay at the price of GBP 30 per person per night in a crib. 
  • All children under the age of 16 may stay at the price of GBP 40 per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Alexander House And Utopia Spa Hotel - WEST SUSSEX WEST SUSSEX location
Show big map »

Hotel Address:

East Street, WEST SUSSEX, United Kingdom, RH10 4QD

Get directions
City Center
  • WEST SUSSEX
    6.5 mi
Airports
  • Bus stop
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of rooms:
    57

Hotel Awards

UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

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Rooms and availability

Alexander House And Utopia Spa photos Room
Premium Suite
Bed type: Double bed
Size: 540 sq. feet
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  • Free Wi-Fi
  • Shower
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Suite|SUITE PREMIUM (suite)

Room facilities
    Alexander House And Utopia Spa photos Room Hotel information
    Classic Double Room
    Bed type: Double bed
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    • Shower
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    Standard|DOUBLE STANDARD

    Room facilities
      Alexander House And Utopia Spa photos Room Classic Room
      Classic King Room
      Bed type: King-size bed
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      • Free Wi-Fi
      • Shower
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      Room facilities
        Alexander House And Utopia Spa photos Room
        Junior Suite
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        • Shower
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        Room facilities
          Apartment
          Bed type: Double bed
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          • Free Wi-Fi
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          Apartment|APARTMENT GARDEN VIEW (apart)

          Room facilities
            Alexander House And Utopia Spa photos Exterior
            Superior King Suite
            Bed type: King-size bed
            Size: 595 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information
            Room facilities
              Alexander House And Utopia Spa photos Room Junior Suite
              Superior Junior Suite
              Bed type: King-size bed
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              • Free Wi-Fi
              • Shower
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              Room facilities
                Alexander House And Utopia Spa photos Room Master
                Master King Suite
                Bed type: King-size bed
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                • Free Wi-Fi
                • Shower
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                Room facilities
                  Alexander House And Utopia Spa photos Room
                  Luxury Suite
                  Size: 595 sq. feet
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                  • Air conditioning
                  • Shower
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                  Room facilities

                    How to reach hotel

                    hotel Alexander House And Utopia Spa Hotel - WEST SUSSEX WEST SUSSEX location
                    Show big map »

                    Hotel Address:

                    East Street, WEST SUSSEX, United Kingdom, RH10 4QD

                    Get directions
                    City Center
                    • WEST SUSSEX
                      6.5 mi
                    Airports
                    • Bus stop
                      400 ft
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  11 am
                    • Year renovated:
                      2009
                    • Number of rooms:
                      57

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Kingdom

                    Use Badge

                    Alexander House And Utopia Spa Location

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                    • Airports
                    • Underground stations
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                    • General

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                    Route Planner
                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                    Local attractions

                    • Crawley Memorial Gardens - 4.5 mi
                      Haslett Avenue East, Crawley
                    • Nymans Gardens and House - 4.8 mi
                      Handscross, Haywards Heath
                    • The Warren - 5.1 mi
                      The Pavement, Hay-on-Wye
                    • British Wildlife Centre - 4.5 mi
                      Eastbourne Road (A22), Lingfield
                    • Tilgate Park - 4.9 mi
                      Titmus Drive, Crawley
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  11 am
                    • Year renovated:
                      2009
                    • Number of rooms:
                      57

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Kingdom

                    Use Badge

                    Hotels nearby

                    Alexander House And Utopia Spa Reviews

                    Guest reviews are submitted by our customers after their stay at Alexander House And Utopia Spa

                    Average guest rating

                    7.6out of 10
                    Fabulous
                    Based on 36 reviews

                    Guest reviews

                    • Older travelers
                      7.0

                      it was close to the McIndoe Surgical Centre and was ideal to stay before and after my operation.

                      breakfast in room was expensive and when items were missing nothing was done and no adjustment was made to our bill.

                    • Couple
                      6.6

                      The staff was always polite and helpful.

                      The room we stayed in was in a rather bad condition, with the toilet and water taps broken, and not exactly clean (crisps all over the floor when we arrived). The breakfast was very basic and you better be there at least one hour before they close, otherwise the selection is even more limited.

                    • Single
                      7.8

                      Pretentious attittude of front desk and breakfast restaurant staff. Breakfast very poor value for money

                    • Couple
                      10.0

                      Wonderful spa retreat not too far from London. Beautiful rooms, great customer service an brilliant facilities. Perfect for a romantic getaway.

                      I loved everything

                    • Family with children
                      8.8

                      It is a beautiful hotel

                      The rooms were very hot making it difficult to sleep, even in April !!

                    • Older travelers
                      8.8

                      Very very attentive and comfortable luxury

                    • Couple
                      7.4

                      The grounds and building itself are lovely, and the staff were very attentive and friendly. The food in Reflections (?) was particularly enjoyable (we enjoyed a very well-cooked steak!).

                      Unfortunately I was not impressed with what was provided in a 'junior suite' aside from floor space. There were several items within the room which were broken or looking worse for wear. Not only this, but the lack of facilities which more basic rooms in other hotels readily provide, e.g. When we arrived, the room was freezing. However there was no obvious heat source (other than the very hot fridge) and no way to control and 'invisible' heating. Mini-fridge consisted solely of a note informing us we could request a jug of milk (entirely baffling). We requested a bottle of wine to bring upstairs, but were not offered glasses so had to make to with those provided for water. Also - no mood lighting, or bin in toilet.

                    • Couple
                      3.8

                      The quality of the food at AG's

                      The fact the staff had no record of our booking when we got there. They told us they would upgrade us but didn't. The shower did not work. The room was very hot with no way of regulating the heat (despite all windows open we were very uncomfortable)

                    • Older travelers
                      6.2

                      We liked hotel location and spa. Spa saved the whole stay as hotel environmemt was extremely disorganised

                      Room was tiny had no air con windows did not open, asy wife is pregnant it was extremely disapoonting that we had no air flow in the room. Restaurant could work on their menu as it is not worth the price, also there could be some work done on redesigning the dinning area as it looks more lile canteen and does not go with the general image of the hotel. Reception staff was not very professional. In a booking confirmation email check out time is between 11-12pm, 11.10am receptionist called room to say we should ve checked out by 11am. We explained to her that is not what the cpnfirmation email says so she continued to argue the point.. Whatecer the check out time she should never argue with a client over such a thing where other hotels deal w

                    • Single
                      10.0

                      I have stayed here on several occasions for a spa break and have always found the staff friendly, helpful and welcoming. The treatments and spa facitities are excellent. The rooms are all very different from each other but every one I have stayed in has been luxurious, spotlessly clean and the bed so comfortable. On this occasion I found the service and quality of food in Reflextions had improved greatly from my last visit and I could not fault it. I'd give a score of 11 out of 10 if I could.

                      Nothing to dislike. I'd say if you did find something not quite right, tell the staff and they are so attentive they would put it right.

                    • Couple
                      10.0

                      Yet another fantastic stay at this lovely hotel. Our room was beautiful and the staff were all very polite, helpful and took a pride in making our stay as enjoyable as possible. The spa area is fab, very relaxing and indulgent. We can't find a single fault with any part our stay and have already decided that we will be returning as soon as possible.

                    • Family with children
                      9.6

                      The evening food was not as good as I thought. Breakfast was amazing though

                    • Older travelers
                      9.2

                      Very welcoming and relaxing - just what we needed!

                      The food in the fine dining restaurant was excellent although it was served very slowly. Our table was booked for 8pm and we didn't finish our meal until around 11am, which for us was too late.

                    • Couple
                      8.2

                      A friendly welcome for a relaxing stay. Lovely food. Spa pool a bit dark. Outdoor hot tub Fab. Bed a but soft. Overall a great time.

                    • Couple
                      10.0

                      It was a wonderful relaxing couple of days away. The spa was fantastic, just what my partner and I needed. My boyfriend and I were upgraded on the day to a junior suite which was perfect.

                    How to reach hotel

                    hotel Alexander House And Utopia Spa Hotel - WEST SUSSEX WEST SUSSEX location
                    Show big map »

                    Hotel Address:

                    East Street, WEST SUSSEX, United Kingdom, RH10 4QD

                    Get directions
                    City Center
                    • WEST SUSSEX
                      6.5 mi
                    Airports
                    • Bus stop
                      400 ft
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  11 am
                    • Year renovated:
                      2009
                    • Number of rooms:
                      57

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedWEST SUSSEXAlexander House And Utopia Spa

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Kingdom

                    Use Badge